Unconscious Bias Awareness
Description
Every person makes decisions, forms opinions, and interacts with others based on information gathered through experience, culture, beliefs, and assumptions. While these mental shortcuts can help people process information quickly, they can also lead to unconscious bias that influences workplace decisions and behaviour without deliberate intent. Understanding unconscious bias helps you recognise how hidden assumptions may affect communication, teamwork, recruitment, performance management, customer service, and workplace relationships. Developing awareness of unconscious bias supports fairer decision-making, promotes inclusion, improves collaboration, and contributes to a respectful and productive work environment.
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